My game crashed/froze!

Modified on Fri, 5 Jul, 2024 at 3:25 PM


Here are some tips to troubleshoot crash or freeze issues:

  1. Restart Your Device: Sometimes, a simple restart can resolve temporary issues. 

  2. Check for Updates: Make sure both the game and your device's operating system are updated to the latest version.

  3. Free Up Space: Ensure that your device has enough storage space, as low storage can cause performance issues.

  4. Close Background Apps: Running multiple apps in the background can slow down your device. 

Additionally, Android users can clear the game’s cache that helps with performance issues:

  • Go to your device settings menu ⚙️ 

  • Navigate to the Apps section

  • Find Alien Invasion in the application list

  • Tap on the clear cache button

In case the issue persists, please reach out to our support team at support@crazylabs.com with details about your device, operating system, and other relevant details about the issue.

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