I can't close an advertisement!

Modified on Fri, 5 Jul, 2024 at 3:28 PM


Having trouble closing an ad? Try these helpful tips:


  1. Wait for the timer to complete: Some ads have a timer before the close button appears.

  2. Check for multiple close buttons: Some ads may have more than one close button in the corners of the ad screen

  3. Tap the close button carefully: Ads may place the close button in small or tricky locations. 

  4. Restart the Game: This can help if the ad is stuck or not displaying correctly.


If you continue to experience issues, reach out to our support team at support@crazylabs.com with more details, such as a screenshot or a description of the faulty ad.

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