How to force close the app?

Modified on Tue, 10 Dec, 2024 at 12:21 PM

If you're experiencing technical issues, you can force quit the app by following these steps:


For Android Devices:

  1. Open Settings: Tap the Settings app on your device.

  2. Navigate to Apps: Select Apps or Applications (this may vary by device).

  3. Locate the App: Scroll through the list and tap on the app you wish to force close.

  4. Force Stop: Tap the Force Stop button and confirm if prompted.


For iOS Devices:

  • iPhone X and Later, and iPads with iOS 12 or Later:

    1. Access the App Switcher: Swipe up from the bottom edge of the screen and pause in the middle.

    2. Find the App: Swipe left or right to locate the app you want to close.

    3. Close the App: Swipe the app's preview card up and off the screen.


  • iPhone 8 and Earlier Models:

    1. Open the App Switcher: Double-click the Home button.

    2. Find the App: Swipe left or right to locate the app you want to close.

    3. Close the App: Swipe the app's preview card up and off the screen.






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